Externalizarea serviciilor IT

Because today's technology helps us a lot in fulfilling the goals within a company, the need to have someone to take care of IT equipment (computers, printers, wireless and wired network equipment, etc.) becomes obvious.

It is unlikely that for a small or medium sized business there are effectively resources for people to handle IT infrastructure (from space allocated, salary, equipment for the operation of the person in charge, downtime due to days off, quality of a single person who cannot consult with a team, etc.).

That's why it's a good idea to outsource IT services to get quality IT services, promptly, without downtime, without high costs and why not, without the hassle.

Reasons why outsourcing IT services is a good idea:

Reduced costs

Having a person with extensive IT knowledge available only when you need it increases profitability, especially since in small companies, more serious problems are usually rare.

Increasing productivity

Because you can call an IT specialist at any time, downtime due to poor or misconfigured infrastructure is reduced. Downtime is also considerably reduced because monitoring and problem prevention services can be installed. You can know in advance if an upgrade or correction is needed in your IT system.

The fact that company employees can ask questions about different software at any time helps them to carry out the work they have to do in the company.

Improved IT system stability

A well set up IT network leads to low downtime. If networking is well thought out from the start, it can considerably lower costs and increase productivity. In addition, when expanding your IT network, you get the best advice based on long experience in the field.

Quick response, especially for serious problems

As a rule, serious problems occur when the person in charge is missing, this does not happen when you outsource IT services to a specialised company. There will always be someone willing to help you and solve your problem.

Our services include:

Configuration and integration of IT products within the company;
Monitoring IT equipment;
Maintenance periodically and on demand of the equipment within the IT system;
Help Desk onsite, remote, on call;
Consulting in case you want changes and upgrades in your IT infrastructure;
Purchases IT products that best suit your type of business;
IT Audit when you want to know the status of your equipment. IT equipment and IT infrastructure security;
Wiring and network configuration when you move to a new location or want to expand;
Hosting customised to help better file management and security of data sent via email and stored on the site.

What kind of problems does a customer face without IT services:

His data can be exposed/stolen without him realizing it;
Stupid operation of computers and peripherals, inability to connect to servers, emails, printers, etc.;
High acquisition and operating costs when you don't know you have an easily fixable problem;
All sorts of frustrating software and hardware problems that eat up a lot of valuable time;
Lack of knowledge of the latest technologies that could help them even in the field in which they work.

After you benefit from outsourced IT services:

Rapid intervention on reported problems;
Configuration and network integration of IT devices;
Backup methods, real-time file sync and secure document sharing both on and off-site;
Solve software problems remotely in a very short time;
Resolve hardware problems as quickly as possible;
You get prompt answers with the necessary explanations so that you understand exactly what is going on.

If you need the services listed above, make an appointment with us and we will do our best to help you solve your IT problems.